Is there a Gevalia Coffee scam? I just got yet another shipment of Gevalia coffee. I’m beginning to think that these guys should be taken out by a Navy SEAL team. I mean, how much coffee can one person drink, anyway?
Actually, the problem with Gevalia is that they seem to have decided that I’m going to get coffee whether I like or not. A couple of months ago they sent me some Royal Vinter coffee in spite of the fact that I’d suspended my account for 20 weeks. Then this week they sent me a regular shipment of coffee (in spite of the fact that I’d suspended my account for 20 weeks).
That was enough for me. I called Gevalia to cancel my subscription and my account. The nice Indian lady that I talked to didn’t seem to understand the concept of “cancel my account”, because she followed it up by trying to sell me more coffee. I’m not entirely sure my account was canceled or not, but she said “is there anything else I can help you with today?” I resisted the urge to say “Yes, you can confirm that you understand the concept of ‘cancel my account’ and that I’m not going to receive any more coffee”. But I didn’t. I wanted to, but I didn’t.
This is actually a shame. I’ve been getting Gevalia coffee for years. It’s my favorite coffee. But they must have been bought out by someone, because they’ve never been this aggressive before. Come on! Look, if there were college girls coming to the house once a week to wash the car in bikinis, I’d still be annoyed if I had no say in when or how often they showed up. Especially if they were automatically taking their charges out of my PayPal account.
So, after all these years I’ve canceled my Gevalia account. I don’t think it’s fair to say that they’re scamming me, but they certainly took away from me the right to control how often I receive their product. So I’m done with Gevalia. If they try to send me coffee again, I’ll not only challenge it through PayPal, I’ll start filing formal complaints. Enough is enough.